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Privacy policy

Effective Date: 9 April 2024

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This Privacy Policy explains how Rubyfive Design ("we", "us", or "our") collects, uses, stores, and protects your personal information. We are committed to safeguarding your privacy and handling your data in accordance with the New Zealand Privacy Act 2020.

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1. Information We Collect

We may collect personal information from you when you:

  • Fill out a contact form or request a service;

  • Sign up for a consultation, audit, or newsletter;

  • Communicate with us via email or phone.

This may include:

  • Name

  • Email address

  • Phone number

  • Business name (if applicable)

  • Any other information you voluntarily provide

 

2. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiries or service requests;

  • Deliver our services and communicate during a project;

  • Send you updates, invoices, or relevant communications;

  • Improve our services and website user experience.

We do not sell, rent, or trade your personal information to third parties.

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3. Cookies and Analytics

We use cookies to improve your browsing experience and to understand how visitors interact with our website. This may include the use of Google Analytics, which collects information such as your IP address, browser type, pages visited, and time spent on the site.

You can choose to disable cookies through your browser settings, although some website features may not function correctly without them.

 

4. How We Store and Protect Your Data

Your personal information is stored securely and only accessible to those who need it to carry out their work. We take reasonable steps to prevent loss, misuse, or unauthorised access to your data.

 

5. Access and Correction

You have the right to request access to any personal information we hold about you, and to request corrections if the information is inaccurate. To do so, please contact us at steph@rubyfivedesign.co.nz.

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6. Third-Party Providers

We may use trusted third-party platforms (e.g., email services, payment processors, website hosting) to deliver our services. These providers may have access to your personal data only as necessary to perform their services and are contractually obligated to protect it.

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7. Retention

We will only keep your personal information for as long as it is needed to fulfil the purpose for which it was collected, or as required by law.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact Steph at steph@rubyfivedesign.co.nz.

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